| Controller/ pool analyser | ALTICEO | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): temperature, pressure, chlorine, orp, flow rates, voltages, current, levels, conductivity, control state, etc. (depends of individual configuration)
Diagnostic data (error logs, system statuses, measure logs)
Communication data (connections id, data for remote access)
Status logs and metadata (timestamps, measure logs, actuator states) | Modbus registers, binary data, CSV | Depending on the scope of use, data volume
varies from 10 - 200 MB/month | Yes – continuously generating data (real-time measurement and status values) | Yes: Internal memory
Export to USB mass storage | Stand-alone device: No
If Connected to MySyclope: Yes (data uploaded regularly, time-stamped) | If product data are stored on-device: 10-30 days (depends of configuration). Then overwritting of oldest set of data starts.
If Connected Product is registered on MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Physical memories: USB-stick: can get
manually taken out of device in order to download data on customers PC.
Local communication RS485: read/write states, value and configuration | | | | |
| ODITOUCH/Dulcopool Pro | | Modbus registers, binary data, JSON, CSV, Encrypted | Depending on the scope of use, data volume
varies from 10 - 200 MB/month | Yes – continuously generating data (real-time measurement and status values) | Yes: circular buffer in flash, accessible via webserver; exportable to USB stick | Stand-alone device: No
If Connected to MySyclope or DULCONNEX: Yes (data uploaded regularly, time-stamped) | If product data are stored on-device: 10-30 days (depends of configuration). Then overwritting of oldest set of data starts.
If Connected Product is registered on Dulconnex or MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Physicall memories: USB-stick: can get
manually taken out of device in order to download data on customers PC.
Manualy erase.
If Connected Product is registered at Dulconnex or MySyclope Platform: Data access via User Portal
Local communication Ethernet/Wifi/RS485: read/write states, value and configuration | | | | |
| TEREO Touch/Touch XL | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): temperature, pressure, chlorine, orp, flow rates, voltages, current, levels, conductivity, control state, etc. (depends of individual configuration)
Communication data (connections id, data for remote access) | Modbus registers | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | Stand-alone device: No
If Connected to MySyclope: Yes (data uploaded regularly, time-stamped) | If Connected Product is registered on MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | If Connected Product is registered at MySyclope Platform: Data access via User Portal
Local communication RS485: read/write states, value and configuration | | | | |
| TEREO | | Modbus registers | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | Stand-alone device: No
If Connected to MySyclope trough HYDRO Connect gateway: Yes (data uploaded regularly, time-stamped) | If Connected Product is registered on MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Local communication RS485: read/write states, value and configuration | | | | |
| INDIGO | | Modbus registers | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485: read/write states, value and configuration | | | | |
| HYDRO Touch/DulcoPool | | Modbus registers, binary data | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | Stand-alone device: No
If Connected to MyHydro trought WifiDongle: Yes | If Connected Product is registered on MyHydro Platform stored product data are deleted from cloud after expiration of the contract. | Local communication RS485: read/write states, value and configuration | | | | |
| Odisea | | Modbus registers | 60 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485: read/write states, value and configuration | | | | |
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| Process | COOLTOUCH | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): temperature, pressure, chlorine, orp, flow rates, voltages, current, levels, conductivity, control state, etc. (depends of individual configuration)
Diagnostic data (error logs, system statuses, measure logs)
Communication data (connections id, data for remote access)
Status logs and metadata (timestamps, measure logs, actuator states) | Modbus registers, binary data, JSON, CSV, Encrypted | Depending on capacity and complexity of device data volume
varies from 10 - 200 MB/month | Yes – continuously generating data (real-time measurement and status values) | Yes: circular buffer in flash, accessible via webserver; exportable to USB stick | Stand-alone device: No
If Connected to MySyclope or DULCONNEX: Yes | If product data are stored on-device: 10-30 days (depends of configuration). Then overwritting of oldest set of data starts.
If Connected Product is registered on Dulconnex or MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Physicall memories: USB-stick: can get
manually taken out of device in order to download data on customers PC.
Manualy erase.
If Connected Product is registered at Dulconnex or MySyclope Platform: Data access via User Portal
Local communication Ethernet/Wifi/RS485: read/write states, value and configuration | | | | |
| DOUBLEAU | | Modbus registers, CSV | Depending on capacity and complexity of device data volume
varies from 1 - 50 MB/month | Yes – continuously generating data (real-time measurement and status values) | Yes: circular buffer in RAM (not persistent); exportable to USB stick | Stand-alone device: No
If Connected to MySyclope trough HYDRO Connect gateway: Yes (data uploaded regularly, time-stamped) | If product data are stored on-device (not persistent): 10-15 days (depends of configuration). Then overwritting of oldest set of data starts. | Physicall memories: USB-stick: can get
manually taken out of device in order to download data on customers PC.
Manualy erase.
Local communication RS485: read/write states, value and configuration | | | | |
| UNISEAU | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): temperature, pressure, chlorine, orp, flow rates, voltages, current, levels, conductivity, control state, etc. (depends of individual configuration) | Modbus registers | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | Stand-alone device: No
If Connected to MySyclope trough HYDRO Connect gateway: Yes (data uploaded regularly, time-stamped) | If Connected Product is registered on MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Local communication RS485: read/write states, value and configuration | | | | |
| UNIPRO | | Modbus registers | 40 MB/month | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | Stand-alone device: No
If Connected to MySyclope trough HYDRO Connect gateway: Yes (data uploaded regularly, time-stamped) | If Connected Product is registered on MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Local communication RS485: read/write states, value and configuration | | | | |
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| Analyser | TRIKLO Live/ DULCOMETER AirGuard | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): trichloramine, vle, vme
Diagnostic data (error logs, system statuses, measure logs)
Communication data (connections id, data for remote access)
Status logs and metadata (timestamps, measure logs, actuator states) | Modbus registers, binary data, JSON, CSV, Encrypted | 1 - 50 MB/month | Yes – continuously generating data (real-time measurement and status values) | Yes: circular buffer in flash, accessible via webserver; exportable to USB stick | Stand-alone device: No
If Connected to MySyclope or DULCONNEX: Yes (data uploaded regularly, time-stamped) | If product data are stored on-device: 10-30 days (depends of configuration). Then overwritting of oldest set of data starts.
If Connected Product is registered on Dulconnex or MySyclope Platform stored product data are deleted from cloud after expiration of the contract. | Physicall memories: USB-stick: can get
manually taken out of device in order to download data on customers PC.
Manualy erase.
If Connected Product is registered at Dulconnex or MySyclope Platform: Data access via User Portal
Local communication Ethernet/Wifi/RS485: read/write states, value and configuration | | | | |
| OPTILIGHT | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): phmb, temperature, turbidity | Modbus registers | Depending on the scope of use | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485: read/write states, value and configuration | | | | |
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| Photometer | Lilian | Raw Data (pH, Chlorine, Chloramine, etc.) | Text file, excel file (via smartphone) | Depending on the scope of use | No – data generated only on user request via smartphone app (not continuous) | No, only instantaneous values available via app | No | N/A (no retention) | Access via smartphone application. No persistent storage; no erasure needed. | | | | |
| | | | Depending on the scope of use | | | | | | | | | |
| Filters / Generator | Perlite filter | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): flow, pressure, dp | Modbus registers | Depending on the scope of use | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485/Ethernet: read/write states, value and configuration | | | | |
| Ultra filtration | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): flow, pressure, turbidity, volume, etc. | Modbus registers | Depending on the scope of use | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485: read/write states, value and configuration | | | | |
| Salt electrolyser | Operational Data (System): start/stop times, error codes, alarms, warnings, etc.
Operational Data (Parameters): electrolyse power, flow, conductivity | Modbus registers | Depending on the scope of use | Yes – continuously generating data (real-time measurement and status values) | No, only instantaneous values; parameters/configurations are stored permanently | No | N/A | Local communication RS485: read/write states, value and configuration | | | | |
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| Others | WifiDongle | Communication data
Status logs and metadata | Modbus registers, binary data, HTTP | 1 - 50 MB/month | Yes – continuously transmitting data (gateway between device and MyHydro/MyHydroConnect) | No, only device configuration stored locally (SSID, password, …) | Yes, if connected to MyHydro/MyHydroConnect (data stored remotely) | As long as service active (MyHydro/MyHydroConnect) | Access via dongle webserver or MyHydro portal/app. Data deletion possible via service provider policies. | | | | |
| HYDRO Connect | Communication data
Status logs and metadata | Modbus registers, binary data | Depending on capacity and complexity of device data volume
varies from 10 - 200 MB/month | Yes – continuously transmitting data (gateway mode, RS485 to MySyclope) | No, only device configuration stored locally (SSID, password, …) | Yes, if connected to MySyclope (data uploaded and stored remotely) | As long as service active (MySyclope) | Access via local RS485 (real-time states, values, configuration) and via MySyclope platform. Data deletion possible via MySyclope cloud service policies. | | | | |
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| Related Services | Nature (type), estimated volume and collection frequency of product data | User access arrangements | Data storage arrangements product data | Nature of related service data | Estimated volume and collection frequency of related service data | Data storage arrangements related service data | Data Holder's intention to use readily available data | Identity of prospective data holder and contact details | How to request and end data sharing | Complaint | Trade Secrets | Duration and termination of contract |
| MyHydro Connect | See information regarding registered Connected Product | Users can access their data via the user portal (mobile application) and view it on the dashboard. | The data volume depends on the specific product but is typically around 5–50 MB per month per connected device | Related service data include user authentication and access logs (e.g., login events, user actions such as parameter changes), remote commands executed through the service, API request and response logs, generated during service provision, notifications and error reports | Operational logs and event logs are typically in the range of a few kilobytes to several megabytes per day. The actual data volume varies depending on the number of remote command connections and the frequency of API access. | Related service data are stored in the server database and will be deleted after the expiration of the contract. Retention may be extended if required by law | The data holder intends to use readily available data for the performance of the contract, providing support and maintenance, improving the functionality of the product and related services, developing new services, creating aggregated and anonymized datasets for analysis, and complying with legal obligations. | The prospective data holder is the Syclope Electronique company providing access to the related service. Contact details (including address and available means of communication) can be found at: https://www.syclope.fr/ | Users may request data sharing with a third party by submitting a request through the user portal or by contacting the data holder directly (e.g., via email). Data sharing can be terminated by notifying the data holder in the same way | User has the right to lodge a complaint alleging an infringement of a provision of Chapter II EU Data Act with the competent national authority according to Art. 37 EU Data Act. | If the data provided contain trade secrets, they will be appropriately protected | The contract is valid in accordance with the Terms of Use. After termination, the data will be deleted. The retention period may be extended or shortened by individual agreement. |
| MyHydro | See information regarding registered Connected Product . | Users can access their data via the user portal (web) and view it on the dashboard. Data can be exported in standard formats such as Excel file | The data volume depends on the specific product but is typically around 5–50 MB per month per connected device | Related service data include user authentication and access logs (e.g., login events, user actions such as parameter changes), remote commands executed through the service, API request and response logs, event logs generated during service provision, system messages, and notifications. | Operational logs and event logs are typically in the range of a few kilobytes to several megabytes per day. The actual data volume varies depending on the number of remote command connections and the frequency of API access. | Related service data are stored in the server database and will be deleted after the expiration of the contract. Retention may be extended if required by law | The data holder intends to use readily available data for the performance of the contract, providing support and maintenance, improving the functionality of the product and related services, developing new services, creating aggregated and anonymized datasets for analysis, and complying with legal obligations. | The prospective data holder is the Syclope Electronique company providing access to the related service. Contact details (including address and available means of communication) can be found at: https://www.syclope.fr/ | Users may request data sharing with a third party by submitting a request through the user portal or by contacting the data holder directly (e.g., via email). Data sharing can be terminated by notifying the data holder in the same way | User has the right to lodge a complaint alleging an infringement of a provision of Chapter II EU Data Act with the competent national authority according to Art. 37 EU Data Act. | If the data provided contain trade secrets, they will be appropriately protected | The contract is valid in accordance with the Terms of Use. After termination, the data will be deleted. The retention period may be extended or shortened by individual agreement. |
| MySyclope | See information regarding registered Connected Product | Users can access their data via the user portal (web) and view it on the dashboard. Data can be exported in standard formats such as Excel file | The data volume depends on the specific product but is typically around 5–50 MB per month per connected device | Related service data include user authentication and access logs (e.g., login events, user actions such as parameter changes), remote commands executed through the service, API request and response logs, event logs generated during service provision, system messages, and notifications. | Operational logs and event logs are typically in the range of a few kilobytes to several megabytes per day. The actual data volume varies depending on the number of remote command connections and the frequency of API access. | Related service data are stored in the server database and will be deleted after the expiration of the contract. Retention may be extended if required by law | The data holder intends to use readily available data for the performance of the contract, providing support and maintenance, improving the functionality of the product and related services, developing new services, creating aggregated and anonymized datasets for analysis, and complying with legal obligations. | The prospective data holder is the Syclope Electronique company providing access to the related service. Contact details (including address and available means of communication) can be found at: https://www.syclope.fr/ | Users may request data sharing with a third party by submitting a request through the user portal or by contacting the data holder directly (e.g., via email). Data sharing can be terminated by notifying the data holder in the same way | User has the right to lodge a complaint alleging an infringement of a provision of Chapter II EU Data Act with the competent national authority according to Art. 37 EU Data Act. | If the data provided contain trade secrets, they will be appropriately protected | The contract is valid in accordance with the Terms of Use. After termination, the data will be deleted. The retention period may be extended or shortened by individual agreement. |
